This is a sample page.


Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Il Panforte

Scopri il gusto tradizionale del nostro Panforte, preparato secondo la ricetta del disciplinare di produzione dell’associazione di tutela del panforte.


I Ricciarelli

Ritrova i sapori tipici della tradizione toscana, assaggiando i nostri ricciarelli ottenuti dalla lavorazione di materie prime di qualità eccelsa.


I Cantuccini

Prova i nostri cantucci, prodotti seguendo con attenzione la ricetta originaria, per riscoprire i sapori dei dolci della tradizione toscana.


I Cavallucci

I nostri cavallucci ti conquisteranno con la loro consistenza croccante all’esterno, accompagnata da un morbido retrogusto di anice e canditi.


Gli Amaretti

Riscopri i sapori della tradizione toscana assaggiando i nostri amaretti. Deliziosi dolci preparati con le migliori materie prime e privi di glutine.


I Biscotti

Scopri le fragranze dei nostri biscottini, preparati secondo una sapiente lavorazione che li rende croccanti al primo morso per poi esaltarne il sapore in bocca.


Le nostre scatole selezione

Abbiamo scelto di conservare l’eccellenza dei nostri prodotti costruendo confezioni di valore che possono essere conservate anche quando il gusto dei nostri dolci sarà ormai un bel ricordo.

Acquista le selezioni

I Lievitati

Due prodotti sani e gustosi, preparati secondo le ricette tradizionali utilizzando ingredienti scelti e di prima qualità. Una lievitazione lenta e naturale dona a questi dolci il gusto tipico delle festività.


La barretta energetica P.Forte

Scopri le proprietà energetiche del Panforte grazie a questo nuovo prodotto, in grado di esaltare le performance di uno sportivo, mantenendo un gusto tipico e tradizionale.

Acquista la barretta